New York City · Delivery fee audit
What are the apps actually taking?
Three numbers off last month's DoorDash, Uber Eats or Grubhub statement. You get your effective take rate, whether it sits above New York City's statutory basic caps, and what the same volume would have cost on the capped tier or on your own ordering page.
New York City restaurants onlyNothing you type leaves this browserArithmetic, not legal advice
New York City caps this.
Applies to New York City restaurants only
The city sets a per-order ceiling on what a third-party delivery platform may charge a restaurant on its basic tier: 15% for delivery, 5% for all other fees, and 3% for transaction and credit-card costs. 23% in total.
Local Law 2025/079 (Int. 0762-2024), enacted 31 May 2025, keeps those caps and adds an optional “enhanced service fee” of up to 20% of the purchase price for premium services — so a total take can reach roughly 43%. A platform may only charge it if it still offers a basic option inside the caps, one that includes delivery and pickup access and keeps you discoverable in search by name and category.
- Delivery
- 15% per order
- All other fees
- 5% per order
- Transaction / credit card
- 3% per order
- Basic tier, total
- 23% per order — the number this page compares you against
- Enhanced service fee
- Up to 20% more, optional, and only where a compliant basic option is still offered
- Also in the law
- Platforms must send an itemised monthly statement. You may include your own marketing materials in orders.
Source: NYC Council legislative record, Int 0762-2024 / Local Law 2025/079 — legistar.council.nyc.gov
Your statement, audited.
Do the math yourself
Three numbers. The rest is division.
Open last month's statement — the law requires the platform to itemise one. The defaults are placeholders, not benchmarks. Nothing you type leaves this browser.
Bring the statement to the call. We'll read the itemisation with you and price the first-party build to scope.
This is arithmetic, not legal advice. Your tier and your fees are set by the platform, not by us. Confirm both with the platform or with your own counsel before you act on anything here.
What they publish.
Each platform's own rate card, as published on 1 September 2026. These change — read yours.
DoorDash
Marketplace commission 15% / 25% / 30% by tier. Pickup 6%.
First-party “Online Ordering”: 0% commission, payment processing 2.9–3.3% + $0.30 an order.
merchants.doordash.com, fetched 2026-09-01.
Uber Eats
Marketplace fee 20% / 25% / 30% by plan — the Lite plan is listed at 15% in New York City.
Webshop, first-party: 2.5% + $0.29 an order.
merchants.ubereats.com, fetched 2026-09-01.
Grubhub
On its New York City page: marketing commission 5% / 15% / 20%, plus payment processing, rate unspecified.
Adding Grubhub delivery: “starts at 10%”.
get.grubhub.com New York City pricing page, fetched 2026-09-01.
A tier above the 23% basic caps is the enhanced fee the 2025 law permits. The same law requires the platform to keep offering you a basic option inside the caps — with delivery and pickup access, and with your restaurant still findable in search by name and category.
The other column.
An order placed on your own page carries card processing and nothing else — the platforms publish that themselves: DoorDash lists 0% commission on direct orders with 2.9–3.3% + $0.30 processing, Uber Eats lists 2.5% + $0.29.
The 2025 law also lets you put your own marketing materials in the order. A card in the bag pointing at your own page is legal in New York City by statute, and it is the cheapest way to move a customer from their column to yours.
- Your menu, your prices, your customer's phone number and email.
- No commission tier to be moved between.
- The marketplace stays — this is about which orders have to go through it.
A first-party ordering page we built: empire-order.vercel.app
21 minutes. Bring last month's statement.
We'll go through the itemisation, tell you what the caps say about the tier you're on, and price your own ordering page to scope.
New York City restaurants · Arithmetic, not legal advice · Priced to scope